CareCallAI vs Connecteam
Connecteam is a general workforce management tool. CareCallAI is purpose-built for UK home care agencies — with MAR charts, care logging, CIW/CQC compliance and 40% lower pricing.
| Feature | CareCallAI | Connecteam |
|---|---|---|
| Built for UK home care | ||
| CIW compliance | ||
| CQC compliance | ||
| Electronic MAR charts | ||
| Care plan management | ||
| Incident reporting | Basic | |
| Staff scheduling | ||
| Mobile app | ||
| GPS time tracking | ||
| Push notifications | ||
| Leave management | ||
| Training tracking | ||
| Invoicing | ||
| Payroll calculations | ||
| AI care assistant | ||
| Price (30 users) | From £99/mo | From ~£140/mo |
| Care-specific support |
Why care agencies choose CareCallAI over Connecteam
Connecteam is a solid general-purpose employee management platform used across many industries. However, it was not designed for the specific needs of UK domiciliary care.
CareCallAI is built exclusively for home care agencies. It includes electronic MAR charts, digital care plans, incident reporting, CIW/CQC compliance features and care-specific invoicing — none of which Connecteam offers.
Connecteam charges per "hub" (Operations, Communications, HR) at $29-99/hub/month for 30 users. To get equivalent functionality, you'd need all three hubs — costing around £140/month. CareCallAI's Professional plan gives you everything for £99/month — 40% less.
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