Compliance & Auditing
Built from the ground up for CIW and CQC compliance
Every action in CareCallAI is logged, timestamped and immutable. Incident reports, risk assessments, care plans and medication records are always inspection-ready.
Key Benefits
Automatic audit trails
Every care log, medication record and incident report is automatically timestamped with the user who created it.
Incident reporting
Staff report incidents immediately from the mobile app. Managers are notified in real time and can assign follow-up actions.
Risk assessments
Create and manage risk assessments for each client with file attachments, review dates and sign-off tracking.
Care plans
Digital care plans with expandable text fields, document attachments and version history.
Inspection-ready reports
Generate compliance reports covering care logs, medications, incidents and training — formatted for CIW and CQC inspectors.
Document storage
Upload and organise policies, procedures and certificates. Track expiry dates and distribute to staff.
How It Works
Records build automatically
As your team uses CareCallAI for scheduling, care logging and medications, compliance records are created automatically. No extra work.
Monitor in real time
The compliance dashboard shows gaps — missing training, overdue reviews, incomplete care logs — so you can fix issues before an inspection.
Generate reports
When an inspector arrives, pull up any client's full history — care logs, MAR charts, incidents, risk assessments — in seconds.
Frequently Asked Questions
Related Features
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