Care Agency Software for Wales
The only care management platform built in Wales with native CIW compliance. Pre-populated regulation forms, RISCA supervision tracking, Welsh language support and every feature your agency needs — from £99/month.
Built in Wales, for Welsh Care Agencies
Most care software is designed for CQC in England. CareCallAI puts CIW compliance first because that is what Welsh agencies actually need.
Pre-Populated CIW Forms
Regulation filing forms pre-filled from your data. Submit inspection evidence in minutes, not days.
RISCA Reg 36 Supervision
Automatic 12-weekly supervision tracking for all staff. Alerts when supervisions are due. Full audit trail.
50+ Automated Checks
CareCallAI continuously checks your compliance status. Live scoring dashboard shows exactly where you stand.
Inspection-Ready Reports
One-click reports covering all CIW inspection areas. Evidence of care quality, staffing and governance.
Safeguarding Reporting
Digital safeguarding incident reporting with investigation workflows and outcome tracking.
Staff Training Matrix
Track mandatory training, DBS expiry dates and qualifications. Alerts before anything lapses.
Complete Care Management Platform
CIW compliance is just one part of CareCallAI. Every plan includes the full platform.
Used by Care Agencies Across Wales
CareCallAI is cloud-based and works anywhere. Welsh agencies using the platform include providers in:
Care Software Wales FAQ
Is CareCallAI built in Wales?
Yes. CareCallAI is developed by Accredilink, a Welsh company based in Denbigh, North Wales. The platform is built specifically for the Welsh care sector while also supporting CQC-regulated providers in England.
Does it support CIW compliance?
Yes. CareCallAI has a dedicated CIW compliance module with pre-populated regulation forms, RISCA Reg 36 supervision tracking, automated inspection checks and inspection-ready reports. It is the only care management platform with built-in CIW compliance.
Is Welsh language supported?
Yes. CareCallAI supports Welsh and English speaking staff and clients. The system is designed for bilingual care delivery as required under the Welsh Language Standards.
Which areas of Wales do you cover?
CareCallAI is used by care agencies across Wales including Denbighshire, Conwy, Wrexham, Flintshire, Gwynedd and beyond. As a cloud-based platform, it works anywhere in Wales (and England).
Can I use it for CQC compliance too?
Yes. CareCallAI has both CIW and CQC compliance modules. If your agency operates across Wales and England, you can manage compliance for both regulators from one system.
How is CareCallAI different from English-made care software?
Most care software is built for CQC in England and treats CIW as an afterthought. CareCallAI is built in Wales with CIW compliance as a core feature — pre-populated CIW forms, RISCA regulation tracking and Welsh language support are included from day one, not bolted on.
Ready to transform your care agency?
Start your free 30-day trial today. No credit card required.